Shipping policy
Every set of Vertex Built® seat covers is built to order and ships from Logan, Utah. The standard production lead time is about 8–10 weeks from the date of order. Your order is scheduled into production when you submit it, and tracking arrives by email as your order ships. Transit within the U.S. typically takes 7–10 business days. Front and back may ship separately.
We ship within the United States, including Alaska, Hawaii, and Puerto Rico, and to Canada. Shipping is calculated at checkout and shown before you pay. Orders to Canada may be charged duties and taxes at delivery, which are the customer's responsibility. Shipping on replacement pieces and repairs not covered by our Craftsman Guarantee is quoted with the work.
If there's a problem with your delivery, contact us first at support@vertexbuilt.com.
